Sales Trainee – Outbound Sales Representative (OSR)

Location: Bengaluru
Experience: Freshers / 0–1 Year
Industry: IT Hardware / End User Devices

Job Summary

We are looking for a motivated Trainee – Outbound Sales Representative (OSR) who is eager to start a career in B2B IT hardware sales. The trainee will be responsible for supporting the sales team by generating leads, reaching out to potential customers, and promoting End User Devices such as laptops, desktops, and accessories. The role includes structured training on products, sales processes, and customer engagement.

Key Responsibilities

• Learn about End User Devices including laptops, desktops, workstations, and peripherals.
• Generate leads through cold calling, email outreach, and LinkedIn prospecting.  
• Identify potential customers such as corporates, SMBs, and institutions.
• Introduce company products and services to prospective clients.
• Understand basic customer requirements and share them with the sales team.
• Schedule meetings or follow-ups with interested prospects.
• Maintain and update customer and lead data in CRM systems.
• Assist the sales team in achieving overall business targets.

Required Skills

• Good communication and interpersonal skills.
• Strong interest in sales and business development.
• Basic knowledge of computers and IT products is an added advantage.
• Willingness to learn and adapt in a fast-paced sales environment.
• Positive attitude and ability to work in a team.

Qualification

• Graduate / Undergraduate (Any stream).
• BBA / MBA in Sales or Marketing will be an added advantage.

Training & Growth

• Structured training on IT hardware products and sales techniques.
• Mentorship from experienced sales professionals.
• Opportunity to grow into Outbound Sales Representative / Business Development Executive role based on performance. 

Location: Kochi, Kerala
Experience: 2–3+ Years
Employment Type: Full-Time
Salary: Open (Based on Experience)

Role Overview

The BDM – IT Hardware AMC will drive AMC revenue growth, manage renewals, and expand customer accounts across Kerala. The role focuses on building predictable annuity revenue through Annual Maintenance Contracts while coordinating closely with service and operations teams. Field travel across Kerala is required.

Key Responsibilities

Revenue & New Business

• Generate new AMC business for Servers, Desktops, Laptops, Network devices, and Printers

• Identify opportunities within existing and new accounts

• Position Comprehensive, Non-Comprehensive, and SLA-based AMC offerings

Renewals & Account Growth

• Manage end-to-end AMC renewal cycle with minimal leakage

• Upsell/cross-sell spare support, resident engineers, and extended coverage

• Build strong relationships with IT, Admin, and Procurement teams

Customer & Internal Coordination

• Understand customer IT environments and recommend suitable AMC solutions

• Support service escalations and conduct periodic reviews

• Coordinate with operations, service managers, and finance for smooth delivery

Reporting

• Maintain sales pipeline, renewal tracker, and forecasts

• Track competition, pricing trends, and market feedback

Skills & Requirements

• 2–3+ years in IT Hardware Sales / AMC / Support Services

• Strong knowledge of AMC models, SLAs, and hardware support

• Proven B2B sales and account management experience

• Strong communication and negotiation skills

• Self-driven and target-oriented

Mandatory:

• Two-wheeler with valid license

• Knowledge of Kerala geography

• Willingness to travel across Kerala

• Working knowledge of MS Office / O365

• Any Degree

Female candidates are encouraged to apply.

Role: AV- Business Development Executive
Location: Bangalore
Experience: 1-4 years
Industry: Audio Visual (AV)

Role Overview:
We are looking for a driven Business Development Executive with hands-on experience in the Audio-Visual industry. The role involves identifying business opportunities, understanding client requirements, and closing deals by offering the right AV solutions.

Key Responsibilities:

• Identify, generate, and convert new business opportunities in the AV domain.
• Understand customer pain points and translate them into viable AV solutions.
• Handle end-to-end sales activities including enquiry generation, negotiation, and deal closure.
• Coordinate with OEMs and distributors to gather market intelligence and pricing support.
• Work closely with internal teams on AV projects and solution proposals.

Required Skills & Experience:

• 1-4 years of experience in AV sales with exposure to AV projects.
• Medium-level knowledge of AV products and solutions.
• Strong communication, convincing, and negotiation skills.
• Good market connect with OEMs and distributors.

What We’re Looking For:
A proactive, result-oriented professional who understands the AV ecosystem and can build strong customer relationships while driving revenue growth.

• Location: Bangalore
• Experience: 4-8 years
• Department: Sales
• Reporting to: Sales Manager

Job Responsibilities:

• Make Cold Calls, Emails, LinkedIn Approaches to Generate Leads.
• Attend Virtual/F2F discovery meetings & Build a Sales Funnel working with Sales Manager and take ownership of the opportunity.
• Understand client requirements, present tailored IT services/solutions, and handle all follow-ups to pre and post deal closure.
• Coordinate with the support and logistics teams to ensure seamless client onboarding and satisfaction.
• Ability to build and manage strong relationships with IT decision-makers.
• Collaborate with OEM partners to fulfil business requirements and support client solutions.
• Strong accountability for achieving sales targets.
• Responsible for managing assigned key accounts and working on leads shared by the Sales Manager. The role focuses on bringing in new business opportunities (NBO) across sectors such as IT/ITES, BFSI, Education, Hospitality, Healthcare, Aviation, Telecom, Manufacturing, and others, aligned with monthly and quarterly sales targets.
• Provide regular updates and reports on sales performance, forecasts, and key metrics to sales manager.

Skills And Experience Required.

• 4-8 years experience in New Business Development & Partnerships Development roles.
• 2+ years experience at IT Infrastructure, Enterprise Solutions & IT Services Exp for End user Device sales, Enterprise Device Sales or IT Hardware Sales (Must have).
• A proven track record as a highly successful, professional salesperson having B2B sales experience.
• Strong communication, negotiation, and enterprise deal-closing skills.
• Familiarity and ease with IT Hardware Devices of End users and Enterprises.
• Proficient in MS Office, Google, and MacOS, and any other CRM tools.
• Effective communication skills, both verbal and written in English would be required.

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• Location: Bangalore
• Experience: 3+ years
• Department: Service Sales

Key Responsibilities:

Business Development / Customer Engagement / Solution & Proposal Development / Account Growth / Internal Coordination / Market Intelligence / Develop a team in due course.

Key Performance Indicators (KPIs)

• New MPS contract wins
• Revenue from managed print services
• New logo customer acquisition
• Pipeline generation and conversion ratio
• Contract renewals and account expansion

Experience

• 3 + years of experience in IT infrastructure, office automation, or managed services sales.
• Experience in enterprise or corporate B2B sales.
• Exposure to MPS or enterprise printing solutions is preferred.

Skills Required / Education

• Strong business development and negotiation skills
• Ability to build long-term customer relationships
• Good understanding of managed services and solution selling
• Excellent communication and presentation skills
• Any degree or above

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• Location: Bangalore
• Experience: 12 – 16 years
• Department: Sales
• Reporting to: VP

Job Responsibilities:

• Lead Qualification & Pipeline Management:
• Ensure timely qualification of leads from BDE.
• Evaluate potential business opportunities and assign leads to team members.
• Track and optimize the sales funnel and conversion ratios.
• Lead, mentor, and motivate the sales team to exceed targets.
• Set clear KPIs, monitor performance, and conduct regular reviews.
• Foster a collaborative and high-performance team culture.
• Handle client or operational escalations quickly, work with internal teams to fix issues, and ensure they are effectively resolved to avoid recurrence.
• Build and maintain strong relationships with OEM.
• Collaborate on joint go-to-market strategies and campaigns.
• Stay updated on OEM roadmaps and leverage them to generate new business.
• Analyse sales performance, identify trends, and recommend strategies for growth.
• Provide accurate forecasts, dashboards, and business reports to VP.
• Use data insights to drive decision-making and improve processes.
• Team Management and Escalation Handling:
• OEM/Partner Connect:
• Business Analysis & Reporting:
• Target Achievement:
  • Take ownership of the overall team target.
  • Strategize and implement plans to meet/exceed monthly, quarterly, and annual sales goals.
  • Collaborate cross-functionally with marketing, pre-sales, support and delivery teams.